Alterations & Repairs
Hems on new trousers, a jacket that needs taking in, a broken zipper, missing buttons: send them along with your regular cleaning. There's no extra trip to a tailor.
At a glance
Pickup
Free pickup across the Bay Area
Turnaround
About 3–10 business days, depending on the job.
Rush
Not available for this service
Coverage
Door-to-door across the Bay Area
How to request an alteration
- Fill in an alteration card (included in your Welcome Box) and attach it to the garment, or attach a written note.
- For anything complex, text your concierge before pickup.
- We complete the work and return it with your order.
Common jobs: hemming, taking in or letting out, zipper replacement, button repairs.
How it works
From your door and back — without the errand.
Step 01
Schedule a pickup
Book a window online in under a minute — no membership required to start.
Step 02
We collect it free
A driver picks up your items from your door, anywhere across the Bay Area.
Step 03
Tailored to fit
Hems, take-ins, zippers and repairs done to your card, then returned with your order.
Step 04
Delivered back
Fresh, finished and ready on your doorstep — right when you need it.
Perfect Fit
Alterations
Expert tailoring to make your clothes fit perfectly. From simple hems to complex restructuring.
How It Works
Our Process
Fill the Instruction Card
Write exactly what you need (e.g. hem 1.5", take in waist). Note if the item also needs cleaning.
Need Help? Text Us
Our concierge can assist with measurements or instructions via SMS.
Attach & Schedule Pickup
Attach the card to the garment and schedule your pickup.
We Review & Confirm
We inspect the item and contact you if clarification is needed before proceeding.
Altered & Delivered
Your garment is professionally altered, finished, and returned to your door.
Transparent Pricing
Price List
Alterations
Expert tailoring services
Starting from
$3.16
with Platinum
| Button Replacement [With Cleaning] | $3.95 | $3.16 +$0.32 back | $1.11 20% off + 10% back |
| Blazer Sleeves [Reg] | $49.95 | $39.96 +$4.00 back | $13.99 20% off + 10% back |
| Jacket Sleeves [Reg] | $59.95 | $47.96 +$4.80 back | $16.79 20% off + 10% back |
| Pants Zipper [Reg] | $19.95 | $15.96 +$1.60 back | $5.59 20% off + 10% back |
| Skirt Waist [Reg] | $24.95 | $19.96 +$2.00 back | $6.99 20% off + 10% back |
How Platinum value works. Platinum members pay 20% less instantly at checkout and earn 10% back in WashMix Credit (added to your wallet, spendable on any service) — up to ~28% total value on every order. The Platinum price shown is what you're charged today; credit back is returned after the order.
Need a quote for complex alterations? Text us at 415-993-9274
Estimate Your Order
Price Calculator
- Button Replacement [With Cleaning]$3.95 each
- Blazer Sleeves [Reg]$49.95 each
- Jacket Sleeves [Reg]$59.95 each
- Pants Zipper [Reg]$19.95 each
- Skirt Waist [Reg]$24.95 each
Common Questions
FAQs
Turnaround
How long it takes
Rush isn't available for alterations. If you're on a deadline, text your concierge before scheduling.
Prepay once. Save on every order.
EasyPay is a prepaid wallet that unlocks Platinum member pricing across every service — dry cleaning, laundry, and wash & fold. Load credit once and every pickup after runs on member pricing with priority turnaround. No per-order checkout, no surprises.
- Member pricing on Platinum
- Priority & rush turnaround
- One account for every service
20% off
Eligible on-demand services
10% credit back
On eligible services, quarterly
Never expires
Your credit is always yours
Free pickup
Priority routing on every order
Service areas
Free pickup and delivery across the Bay Area. See all service areas.
Ready when you are
Schedule a pickup and we will take it from there.
Free pickup and delivery on qualifying orders · Cleaned 100% in-house, never outsourced · Text your concierge at 415-993-9274